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Mailing Lists

Return Policy

Here at ChemDirectusa, we offer a 30 day return policy, there are no catches. All we ask is that you send the items back to us in the original packaging, and make sure that the merchandise is in the same condition.


➢ You have 30 days from reception of the product to return it.

➢ Any damages or signs of usage of the product will void this return policy and items will be charged in full.

➢ We undertake to then exchange or reimburse you the price of all the products excluding both ways shipping costs.

➢ You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).